Privacy Policy

Lal Bahadur Shastri SMILE Foundation ("LBSSF", "we", "us", or "our"), operating through the website lbssf.org and the ASSET (Anil Shastri School of Education & Training) platform, is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, store, and share your information when you interact with our website, register for programs, make donations, or use any of our services.

1. Information We Collect

We may collect the following types of personal information when you use our services:

• Account Information: Name, email address, phone number, and password when you create an account on the ASSET platform.
• Registration Details: Professional information, organisational affiliation, and other details provided during program registration and enrollment.
• Donation Information: Name, contact details, PAN number (where applicable for tax receipts under Section 80G), and transaction details when you make a donation.
• Payment Information: Payment details are processed securely through our payment gateway partner. We do not store your full credit/debit card numbers on our servers.
• Communication Data: Messages, enquiries, and feedback you send to us through contact forms or email.
• Usage Information: Device information, IP address, browser type, pages visited, and other analytics data collected automatically when you browse our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your ASSET platform account.
• To process program registrations, enrollments, and payments.
• To process donations and issue tax receipts.
• To communicate with you about your account, programs, sessions, and updates.
• To improve our website, services, and user experience.
• To comply with legal obligations, including applicable Indian laws and regulations.

3. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption of data in transit (SSL/TLS), secure storage of credentials, and restricted access to personal data on a need-to-know basis. While we take reasonable steps to safeguard your information, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

4. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognise your browser, maintain your session when logged in, and understand how you use our website. We use essential cookies required for the functioning of our platform (such as authentication cookies) and may use analytics cookies to understand website traffic and usage patterns. You can control cookie settings through your browser preferences; however, disabling essential cookies may affect the functionality of our website.

5. Third-Party Services

We work with trusted third-party service providers to operate our platform and process transactions. These include:

• Payment Gateway (ICICI): Payment transactions are processed through ICICI Bank's secure payment gateway. Your payment information is handled directly by the gateway in compliance with PCI-DSS standards. We do not have access to your full card details.
• Hosting & Infrastructure: Our website and backend services are hosted on secure cloud infrastructure with appropriate data protection measures.

We ensure that our third-party partners adhere to appropriate data protection standards. However, we are not responsible for the privacy practices of third-party services; we encourage you to review their respective privacy policies.

6. Your Rights

Subject to applicable Indian laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, you have the following rights regarding your personal information:

• Right to Access: You may request a summary of the personal data we hold about you.
• Right to Correction: You may request correction of inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of your personal data, subject to legal and operational requirements.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw consent at any time.

To exercise any of these rights, please contact us using the details provided below.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, please contact us at: